Privacy Policy
Updated February 25, 2026
This Privacy Policy describes how WP Maintain (“WP Maintain,” “we,” “us,” or “our”) collects, uses, and discloses information when you visit or use our website at https://wpmaintain.com (the “Site”), use our WordPress maintenance and management services, plugins, or any other product or service that links to this Privacy Policy (collectively, the “Services”).
This Privacy Policy explains what information we collect, how it is used, and how you can control the collection, correction, and deletion of your data. We will not use or share your information with anyone except as described in this Privacy Policy. By using our Services, you consent to the practices described herein.
IF YOU DO NOT AGREE WITH THESE PRACTICES, PLEASE DO NOT USE OUR SERVICES OR PROVIDE US WITH YOUR PERSONAL INFORMATION.
We may update this Privacy Policy from time to time. Any changes will be posted on this page, so please review it periodically. Your continued use of our Services after changes are posted constitutes your acceptance of the updated policy.
Information We Collect
Information You Provide to Us
When you register for an account, purchase a service, contact our support team, or otherwise interact with us, you may provide us with personally identifiable information, including but not limited to:
- First and last name
- Email address
- Website URL(s)
- Phone number
- Company or organization name
- Login credentials for your WP Maintain account
- Website content that you upload or grant us access to while using our Services
If you make a purchase through our Site, you may provide payment information such as credit or debit card details. This payment data is processed by our third-party payment processors and is not stored on our servers.
Information We Collect Automatically
When you use our Services, we automatically collect certain information, including:
- Your device’s Internet Protocol (IP) address
- Browser type and version
- Operating system
- Pages you visit on our Site and the dates and times of your visits
- Referring URLs and how you arrived at our Site
- General geographic location (non-precise)
- Device information and system configuration
- Usage patterns, session data, and interaction metrics
Information from Other Sources
We may also receive information about you from third-party sources, including business partners, payment providers, social media networks, marketing service providers, and publicly available sources. We may combine this information with other data we hold to provide and improve our Services.
Information from Integrated Sign-On Services
If you choose to register or log in through a third-party service such as Google, Facebook, or another single sign-on provider, we may collect personal information already associated with that account. You control what information is shared through your settings on that third-party service.
Storage and Transfer of Personal Information
Your personal information is stored on our servers and the servers of service providers we engage. Your data may be transferred across national borders, as our infrastructure and service providers may be located in different countries, including the United States and within the European Union.
If your data is transferred outside the European Economic Area (EEA), we take all reasonable steps to ensure it is treated securely and in accordance with this Privacy Policy. By submitting your personal information, you agree to this transfer, storage, and processing.
While we implement robust security measures to protect your data, no method of transmission over the internet is completely secure. We cannot guarantee absolute security, and any transmission is at your own risk.
GDPR
Please review our dedicated GDPR page to learn more about our approach to GDPR compliance.
Cookies
We use cookies and similar technologies to enhance your experience on our Site. For full details on how we use cookies and how you can manage your preferences, please refer to our Cookie Policy. Please note that disabling cookies may affect the functionality of our Site.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our Services
- To process payments and manage your subscription
- To communicate with you about your account, services, updates, and promotional offers
- To provide customer support and respond to your inquiries
- To perform internal operations including troubleshooting, data analysis, testing, and research
- To personalize your experience on our Site and within our Services
- To monitor and analyze usage trends and improve our Services
- To enhance the safety, security, and integrity of our platform
- To develop new features and products
- To process job applications submitted through our Site
- For any other purpose disclosed at the time of collection or with your consent
You grant us an irrevocable, perpetual, royalty-free right and license to use anonymized, aggregated information we collect in any way.
How We Share Your Information
We may share your information with third-party service providers who assist us in operating our business. These include but are not limited to payment processors, email communication platforms, hosting providers, analytics services, and customer support tools. These providers are contractually required to use your information only for the purpose of providing services to us and in a manner consistent with this Privacy Policy.
We do not sell your personal information to third parties.
We may also share your information in the following circumstances:
- When you have consented to the sharing
- When required by law, subpoena, court order, or other legal process
- When we believe disclosure is necessary to prevent fraud, defend against attacks, or protect the safety and rights of WP Maintain, our users, or the public
- In connection with a merger, acquisition, or sale of all or a substantial portion of our assets, in which case your information may be transferred as part of the transaction
We may display customer testimonials on our Site with your consent. If you wish to update or remove your testimonial, contact us at privacy@wpmaintain.com.
Data Retention
We retain your information for as long as your account remains active or as needed to provide our Services to you. In some cases, we may retain certain information as required by law, for legitimate business purposes, or to enforce our agreements, even after you delete your account.
Privacy of Children
We do not knowingly collect personally identifiable information from children under the age of 18. Our Services are not directed at children. If a parent or guardian becomes aware that their child has provided us with personal information, please contact us at privacy@wpmaintain.com and we will promptly delete such information.
Security
Your personal information is stored on secure servers with restricted access. We employ encryption, access controls, and other industry-standard security measures to protect your data. However, no system is entirely foolproof, and we cannot completely eliminate all security risks. It is important that you keep your account password confidential and do not share it with anyone.
Do Not Track
There is currently no industry consensus on how to respond to “Do Not Track” browser signals. As a result, our Services do not currently alter their practices when a “Do Not Track” signal is received. We will continue to monitor developments in this area. To learn more, visit www.allaboutdnt.com.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Right to Be Informed: You have the right to know whether we hold your personal information and what it is being used for.
Right of Access: You may request a copy of your personal data, along with details about how it is being processed and who it has been shared with.
Right to Rectification: You may request that we correct or complete any inaccurate or incomplete personal data we hold about you.
Right to Erasure: You may request the deletion of your personal data from our systems. Please note that we may need to retain certain information for legal, regulatory, or fraud prevention purposes.
Right to Data Portability: You may request your personal data in a structured, commonly used, machine-readable format, or ask us to transfer it directly to a third party where technically feasible.
Right to Object or Restrict Processing: You may object to or restrict the processing of your data in certain circumstances, including where the data is being used for direct marketing. To opt out of marketing communications, contact us at privacy@wpmaintain.com.
To exercise any of these rights, please write to us at privacy@wpmaintain.com.
Social Networking
Our Services may allow you to connect with or access social networking platforms such as Facebook, Twitter, Instagram, or LinkedIn. When you interact with these platforms through our Services, your activity may be subject to their respective terms and privacy policies.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. If we make material changes to how we use or disclose your personal information, we will notify you by email at the address associated with your account. Your continued use of our Services after changes are posted constitutes your acceptance of the revised Privacy Policy.
This Privacy Policy was last updated on the date indicated at the top of this page.
Contact Us
If you have questions, concerns, or feedback regarding this Privacy Policy, or if you believe we have not adhered to it, please contact us at privacy@wpmaintain.com.
